Mode of Study:
  Online Learning
  Upon successful completion of the module, student will receive an e-certificate by London School of Business and Finance.
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Course Provided by: Becker Professional Education

IMA Competency: Communication Skills, Motivating and Inspiring Others

Advanced Preparation Required: None

Course Level: Basic

Course Prerequisites: None

This course will be an overview of:

  • The steps one must take to lead high-impact conversations
  • Situations that call for high-impact conversations
  • Why leaders need the skills to engage in high-impact conversations
  • Problematic situations and resolutions in which high-impact conversations may be difficult

This course is ideal for all levels of professionals, managers and leaders.

After completing this course, the learner should be able to:

  • Identify several reasons why leaders need to engage in high-impact conversations.
  • Prepare for high-impact conversations through fact-finding and research.
  • Enact the steps necessary to successfully engage in impactful and meaningful conversations.
  • Recognize situations in which additional follow-up may be needed.
  • Perform the steps necessary to re-engage in conversation to resolve any outstanding issues.

YOUR Communication LECTURERS

  • Timothy F. Gearty

    Timothy F. Gearty

    Faculty for Becker Programme: Negotiation Skills, The Art of High-Impact Conversations

  • Evelyn Grammar

    Evelyn Grammar

    Faculty for Becker Programme: Coaching employees for better results

  • Jim Eicher

    Jim Eicher

    Faculty for Becker Programme: Developing a growth mindset

  • Cheryl Weir

    Cheryl Weir

    Faculty for Becker Programme: Executive Presence

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