Want 10% OFF Your First Course?

ENTER YOUR EMAIL TO GET YOUR 10% OFF DISCOUNT CODE!.

Cart

Refund Policy

  1. School Initiated Withdrawal / Refund (Refund for Withdrawal due to Non-delivery of courses)
    1. LSBF will notify the Student within three (3) working days upon knowledge of any of the following scenario leading to a withdrawal / refund:
      • LSBF does not commence the Course on the Course Commencement Date.
      • LSBF terminates the Course before the Course Commencement Date.
      • LSBF does not complete the Course by the Course Completion Date.
      • LSBF terminates the Course before the Course Completion Date.
    2. The Student shall be informed in writing of alternative study arrangements (if any), and also be entitled to a refund of the entire Course Fees already paid should the Student decide to withdraw, within seven (7) working days of the above notice.
  2. Refund for courses that are Live Broadcasted
    1. All withdrawal request must be made in writing. No verbal request will be accepted.
    2. Refund will be made no more than seven (7) working days from the date of refund request, as per the following refund policy.
  • In circumstances that LSBF does not start the course, 100% of the course fee paid will be refunded to the participant

 

Percentage of aggregate amount of the course fees

If Participant’s written notice of withdrawal is received

70%

(“Maximum Refund”) More than fifteen (15) days BEFORE course commencement date

50%

More than seven (7) days but Less than or equal to fifteen (15) days BEFORE course commencement date

0%

Less than or equal to seven (7) days BEFORE course commencement date for live online courses

 

  1. Refund for courses that are On Demand, Online
    1. All withdrawal request must be made in writing. No verbal request will be accepted.
    2. Refund will be made no more than seven (7) working days from the date of refund request, as per the following refund policy.
  • In circumstances that LSBF does not start the course, 100% of the course fee paid will be refunded to the participant

 

Percentage of aggregate amount of the course fees

If Participant’s written notice of withdrawal is received

100%

(“Maximum Refund”) within two (2) days of purchasing the course, provided the user has not completed the course or obtained the course certificate.

70%

Within three (3) days of purchasing the course, provided the user has not completed the course or obtained the course certificate.

50%

More than three (3) days but less than or equal to five (5) days of purchasing the course, provided the user has not completed the course or obtained the course certificate.

0%

More than five (5) days of purchasing the course OR after having completed the course or obtaining the course certificate.

 

General Terms:

  1. The Registrar Office ensures that all withdrawal and refund requests are completed within seven (7) working days from the date of request.
  2. All requests for withdrawal are made in writing using FRM-022 Request for Course Withdrawal or FRM-022A Request for Withdrawal of Paper(s) Form.
    1. Parent’s/ legal guardian’s written consent are sought if student is under 18 years of age.
  3. Non-withdrawal related refund requests are to be submitted through FRM-029 Request for Refund (Special Cases) Form.
  • Withdrawal and refund requests are acknowledged within 3 working days from the date of request and the final outcome of the withdrawal application, whether approved or declined will be notified in writing within 7 working days. The approval for Withdrawal is issued by the respective HOS and the Assistant Registrar while refund is approved.
  • Withdrawal applies when the student wishes to discontinue with the course. It does not apply to Suspension or Expulsion for Disciplinary reasons, where other policies will be put in place applicable to such cases.